2021 awaits us with new opportunities and connections. For property managers looking after pavement assets, January will also bring new cracks and potholes to fix! And that’s why you might want to set up some property management goals along with your personal New Year’s resolutions.
In today’s blog, we suggest six resolutions that you can adopt as a property manager.
1. ‘I Will Create (& Follow) A Schedule’
To start, asphalt maintenance on a commercial/industrial property can quickly become unmanageable in the absence of a schedule. By creating a maintenance schedule, you will stay ahead of emergency repair work while keeping your property looking its best for customers/tenants.
And with just a few days left for a change of calendar, you should start planning your 2021 asphalt needs right away.
2. ‘I Will Focus More On Tenants/Customers’
While working with asphalt and concrete, it’s hard to ignore the human aspect of property management. Ultimately, it’s all about the people, your customers, or tenants.
Keep these human faces in mind while constructing, repairing, and maintaining your parking lot and other commercial assets.
3. ‘I Will Improve Communication’
This especially relates to landlords, HOAs, and managers of housing units. If communicating with tenants overwhelms you, or if you notice friction, it’s time to change how you communicate.
There are several ways to go about it:
- Create a contact center to manage after-hour queries
- Add billing facility to your tenant portal.
- Make new announcements across multiple channels.
You should also try to get more active on social media.
4. ‘I Will Prepare For Seasonal Trends’
Moving on, it’s always wise to prepare for seasonal changes and manage things like maintenance, cash flow, compliance, and permit renewals, etc. You should become a little more tech-savvy and use software, apps, and other digital tools to stay ahead of management issues.
5. ‘I Will Support My Employees’
While focusing on tenants and customers, you shouldn’t forget the people who work with you. Identify their needs and see what can be improved in the coming year. Some possibilities include:
- Better conflict resolution
- Improved benefits
- Better resources
And don’t forget to thank them every now and then.
6. ‘I Will Connect With My Contractor’
Finally, you should have a list of asphalt contractors that are available when you need them. In fact, partnering with a reliable, full-service asphalt company will help you achieve most of the goals listed in this article. Your contractor will also help you prepare a maintenance schedule for parking lot sealcoating, line striping, and so on.
That’s about it! It goes without saying that you will place greater emphasis on safety and hygiene on your property, even after COVID-19 subsides.
Feel free to add to this list and tell us of your New Year’s resolutions for 2021 in the comments below.
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