Good culture begets exemplary service. The benefits of having a well-designed and well-developed culture aren’t limited to a company’s internal practices. These merits impact the performance of the employees every day—which directly affects the customer and the bottom line.
In the world of asphalt paving, your projects—especially complex ones—will always go smoothest and farthest when your cultural beliefs align with that of your contractor. At K&L Industries, we proudly serve Gresham, OR, where we always keep our culture and our customers’ visions at the forefront!
Read on to learn more about the value of culture and how it could affect your next project.
Character-driven Results
Culture places a cap on a business’s potential and performance. After all, a company is only as good as its team! Companies grounded in a solid, positively charged culture will almost always outperform and out deliver their competitors. So, how will this affect you and the outcome of your next paving project?
By hiring a contractor on character , you can rely on professionalism, ethical conduct, and their ability to plan and communicate clearly. Effective, no-nonsense communicationwith you and your team is essential to your project’s success. You need a contractor who is compatible with your own culture and discloses all procedures and any unexpected changes. A small misunderstanding can lead to big consequences.
When you hire a contractor, you’re inviting them into your home or onto your commercial property; they should treat your team, visitors, and business enthusiastically and with all due respect. Anything less is unacceptable, unprofessional, and a reflection of poor culture. Ultimately, their attitude and values will affect the job performance and your project’s outcome. Don’t underestimate the value of excellent character!
Complete Transparency
Transparency in business builds trust, professional relationships, and good faith. Your contractor should be honest and straightforward at every step of the project. When mutual trust is established, there’s a tangible boost in loyalty, engagement, and commitment from both parties. This paves an (asphalt) pathway to greater results and a partnership that could span decades!
We have been in the paving business since 1984, and we take pride in our accountability and professionalism. 97% of our projects get completed on time. We understand that transparency and communication are key, and we keep our clients up-to-date on all developments, big and small.
Superior Core Values and Productivity
A business’s core values indicate how its employees will come to and from the job site. A contracting company that refuses to take shortcuts won’t compromise quality for convenience. If they value reliability, they will show up—and leave—on time while exceeding your expectations and fully cleaning up the day’s work. Contractors who value durability will deliver a long-lasting product that’s built for superior performance and to go that extra mile.
K&L Industries delivers on all these promises and more. We have been paving the Portland Metropolitan area for over three-and-a-half decades. We built our family business from the ground up, and we bring the same dedication and approach to all our paving projects. We are your neighborly paving company—and our commitment to our community keeps us accountable and 100% committed to our clients. We value YOU. Let’s get started! Contact us today for a zero-obligation, free quote.
